[HELP] Having Trouble Launching 3DBrowser

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EmeraldBlock
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Joined: Tue Mar 29, 2022 12:49 pm
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[HELP] Having Trouble Launching 3DBrowser

Post by EmeraldBlock » Tue Mar 29, 2022 1:07 pm

Hello, I am having a problem launching 3DBrowser version 15.70. The error message I am getting is "api-ms-win-crt-runtime-l1-1-0.dll missing". Does anyone know why I am having this problem? Please help me to resolve the problem.

manuel jouglet
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Joined: Mon Oct 10, 2016 8:17 am
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Re: [HELP] Having Trouble Launching 3DBrowser

Post by manuel jouglet » Tue Mar 29, 2022 1:16 pm

Hello,

You may had a problem during the setup.
What version of WIndows are you using?

You might try to setup the microsoft redistributable package.
Could you try to setup the following package.

https://aka.ms/vs/17/release/vc_redist.x64.exe

You may also try to use this link if you are on a Windows version older than W10.
https://support.microsoft.com/fr-fr/top ... 7930f3560c

This is a microsoft package, so there is no security problem.

I hope it will fix the problem.

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