Page 1 of 1

License Activation Reset

Posted: Sun Aug 18, 2019 12:44 am
by gusher
Hello, I just upgraded my Os and hard drive from a recent hard drive failure and need activation reset....I sent a support email
and hope to have it solved soon...Thank you!

Re: License Activation Reset

Posted: Wed Aug 28, 2019 12:19 pm
by mootools
Hello,
Your reactivation has been performed. Email is the right way to contact us for reactivation!
Manuel

Re: License Activation Reset

Posted: Wed Aug 28, 2019 2:08 pm
by gusher
Thank you!

Re: License Activation Reset

Posted: Thu Sep 05, 2019 7:55 pm
by gusher
....am still having issues, still won't activate.... my account shows its been activted but my end not..

Re: License Activation Reset

Posted: Tue Feb 09, 2021 2:18 pm
by gusher
Hello, had to reformat hard drive, need a new reset... I sent you an email... I wish you add ability for customers to be able to reset online by themselves, the way Texturepacker does...would streamline the process..

Re: License Activation Reset

Posted: Thu Feb 11, 2021 10:40 am
by mootools
Hi,
You are true and the good news is that e are working on that point. That will be possible in the next version!
Manuel

Re: License Activation Reset

Posted: Thu Feb 11, 2021 10:09 pm
by gusher
Thanks for your reply and assistance.... am glad you will add
the update on next version...
mootools wrote:
Thu Feb 11, 2021 10:40 am
Hi,
You are true and the good news is that e are working on that point. That will be possible in the next version!
Manuel